Temporary Change of Consular Services

Starting Monday, April 20th, in order to prevent the spread of novel coronavirus infections, non-contact thermometers will be used for those who come to the Consulate reception area on the first floor. Based on body temperature, if we see a reading of 37.5 degrees Celsius or higher, visitors will not be allowed to enter the Consulate. Therefore, if you feel unwell, please visit us at a later date.

Our consulate has been carefully monitoring the Novel coronavirus outbreak in the US. Our goals are to protect all applicants from this virus while continuing to provide consular and visa services as much as possible.
After careful consideration, our consulate will temporary change our consular office hours and processing times as follows (effective March 31st, 2020).
We appreciate your understanding.

  • New Office Hours
    Our new office hours are as follows:
    Monday, Tuesday, Wednesday, Thursday and Friday 09:30 AM - 1:00 PM
    (We will be closed holidays).

    *Temporary change of Visa Application window hours:
    Visa Window will be open as follows:
    Monday, Tuesday, Wednesday, Thursday and Friday 09:30 AM - 1:00 PM
    However, visa Applications are currently only being accepted 12:00 noon - 13:00 PM.
    (Visa window will be closed holidays).

    *Services available by appointment only
    Please contact us prior to your visit so that we can prepare the required amount of social distancing in our waiting room.
    For Visa Applications: Tel: 212-371-8222 Ext. 492
    For Japanese Passport, Notification, Certificate, etc.: Tel: 212-371-8222 Ext. 486
    Reservation calls are accepted from Monday to Friday from 09:30 to 16:00. (Excluding holidays)

    Required documents and regulations are constantly changing, so call or email the Consulate prior to making an appointment.

    Tel:212-371-8222 and wait for the English prompt.
    Email: visainfo@ny.mofa.go.jp

  • New Processing Time

    [ Passports ]
    8 business days
    (i.e.: If an application is submitted on Monday, the pick-up date would be on Wednesday of the following week)

    [ Visas ]
    Most visa applications will be processed within 5-8 business days.

  • Note
    (1) Other consular services will continue to be provided.
    However, there is a possibility that we will change other consular services in the future. Please refer to our website for the most recent updates.

    (2) For the time being, due to our reduced office hours, we are anticipating longer wait times at the consulate. If your situation is not urgent, please consider submitting your application at a later date.

    (3) Finally, if you are feeling sick, please consider waiting until you have recovered completely before visiting the consulate.