Location / Hours / Contact

2024/8/27

IMPORTANT

We accept visitors only by appointment at this time.
Please see the link below for the detailed information.
https://www.ny.us.emb-japan.go.jp/

Address

Consulate General of Japan in New York
299 Park Avenue, 18th Floor,
New York, NY 10171
(East side of Park Avenue between 48th and 49th streets)

Hours

Office opens Monday through Friday except for holidays

 Consular Service for Japanese national
9:30am – 4:00pm (by Appointment only)
 Visa application
9:30am – 4:00pm (by Appointment only)
 Visa pick-up & payment
9:30am – 4:00pm (No Appointment Needed)
 Japan Information Center:
- Window: 9:30am – 12:30pm (by Appointment only)
- Phone: Until 5pm(12:30-13:30 closed)

Contact

For general inquiry on Visa / Consular service(Details here)
- Email for visainfo@ny.mofa.go.jp 

For scheduling appointment to visit our office(Details here)
- For Visa : Please click here
- For Application for Passport and Certificate : Please click here
- For Pick-up for Passport : Please click here

For inquiry on public relations / cultural events
- Email for Japan Information Center

For others (NON - Visa /Consular issues)
- goiken@ny.mofa.go.jp (Please contact us by email, as phone lines may be busy and difficult to connect.)
- (212)371-8222 (in case of emergency 24/7)

Your phone call is answered between 9:30am – 5:00pm Monday through Friday except holidays. All incoming calls out this time will be taken by outsource telephone operators.

 

Things you need to know when visiting our office

● Please keep your face covered while you are within the premise of our office and building.
● Automatic thermal screening is being implemented at entrance of the building. You may not be allowed to enter building if your temperature is assessed as higher than 100.8F, due to regulation of the building. If you feel unwell, please visit us at a later date.
● All visitors are required to pass through a thorough security check as you enter our office. Any items or materials deemed as hazardous, such as firearms, knives (including cutlery and utility knives), explosives, and any other weapons are strictly prohibited.
● Building management regulations do not permit pets(dogs, cats, etc,) on the premises.