General Information




  1. Jurisdiction
  2. Processing Time
  3. Window Hours (Services available by appointment only)
  4. Applying by Mail
  5. Who can Apply for a Visa?
  6. Visa Fees
  7. Types of Visas & Application Documents
  8. Cancellation of the Existing Japanese Visa
  9. Inquires

1. Jurisdiction

Visa applications should be made at the Japanese embassy or consulate with jurisdiction over applicant's place of permanent residence. You may apply for a visa at this Consulate if you currently live, or work within the area covered by this Consulate. That area consists of New York State, Delaware, New Jersey, Pennsylvania, Puerto Rico, the U.S. Virgin Islands, West Virginia and Connecticut (Fairfield County only). If you are not residing within the area covered by this Consulate, please contact the Japanese Consulate or Embassy that handles visas for your area. We may decline visa applications from areas outside our jurisdiction.

2. Processing Time

If all requirements are met, most visas can normally be issued within 4-7 business days (When you apply by mail, please allow additional time for mailing in addition to the time for review). 
However, there are certain cases that require referral to the Ministry in Japan. These cases may take 1-2 months.

3. Window Hours (Services available by appointment only)

*Temporary change of Visa Application window hours:
Visa Window will be open as follows:
9:30 AM - 3:00 PM
(Visa window will be closed holidays).

*Services available by appointment only
In order to prevent the spread of COVID-19, we accept visitors only by appointment at this time.
Please see the link below for the detailed information.

4. Applying by Mail

Please note that we can only accept applications from those residing within our jurisdiction
Those applying by mail should include: In addition to the time for review (4-7 business days), please allow additional time for mailing.
If any of the application documents sent by mail are missing or incomplete, we will return these documents without accepting the application. Please check application documents here before you apply.
Those applying by mail also have the option of picking up the passport in person when it is ready. Please include a note stating that you would like to do so and your contact information (email address and phone number).
Additional documents and/or an interview in person may be requested during the course of review.
Mailing address:
Attn: Visa Department
Consulate General of Japan in New York
299 Park Ave., 18th floor
New York, NY 10171
Please note:
- Attn: Visa Department' and your return address must be written accurately on the envelope.
- Applying by mail involves some risks. We strongly urge applicants to use mail service that offers online tracking. The Consulate General of Japan is not responsible for loss or damage of any mailed items or documents.

5. Who can Apply for a Visa?

1) The visa applicant may apply in person or by mai.
2) A proxy may apply on the applicant's behalf with a letter of proxy/power of attorney.
3) A travel agent who has registered with this consulate may apply on behalf of the applicant.

When a visa application is filed by proxy, the applicant must be physically in the United States, even if the visa applicant holds a certificate of eligibility. In some cases, the applicant may be requested to appear in person for an interview.

6. Visa Fees

Visa fees will be required for pick up time only, except for those citizens of the countries are exempt from visa fees.

7. Types of Visas & Application Documents

Please click on the applicable types below to obtain further information on each visa.
Please note that applications will not be accepted if the documents are inadequate.

8. Cancellation of the Existing Japanese Visa

If you already have a valid Japanese visa in your passport, please submit a signed consent form.

9. Inquires

 JAPAN VISA INFORMATION HOTLINE (24 hours / 7 days a week, English only)
- 1-888-704-4459 (From U.S.A.)
- 1-787-296-8046 (From Puerto Rico)

* This hotline is designated for visa applicants residing in the U.S.A or Puerto Rico.
* If you are calling from the U.S.A or Puerto Rico, you will be charged a domestic call fee for your call.
* This Hotline will only provide general information regarding Japanese visas.
* The Hotline will not connect you to the Consulate-General's visa section. If you need to contact the Consulate-General in regards to a pending visa application, please contact the Consulate-General directly at (212)888-0889 during office hours.

 We can only respond to questions regarding visas at the following address. Please check FAQ before contacting us.
The information that will be needed from you is:
  • Nationality / Citizenship
  • Visa status in the United States
  • Detailed purpose of your trip to Japan
  • Scheduled departure date
  • Intended length of stay in Japan
  • Accommodations in Japan (ie. Hotel, someone's home)
  • Occupation
  • Current place of residence (city & street), telephone number

For general information on Japanese Visas, click here. You may also inquire by calling the JAPAN VISA INFORMATION HOTLINE.